
Problem Possible cause Remedy
The sensor fields become
hot.
The cookware is too large or
you put it too near to the
controls.
Put large cookware on the
rear zones if possible.
and a number come on.
There is an error in the hob. Deactivate the hob and acti‐
vate it again after 30 sec‐
onds. If comes on again,
disconnect the hob from the
electrical supply. After 30
seconds, connect the hob
again. If the problem contin‐
ues, speak to an Authorised
Service Centre.
You can hear a constant
beep noise.
The electrical connection is
incorrect.
Disconnect the hob from the
electrical supply. Ask a
qualified electrician to check
the installation.
comes on.
The second phase of the
power supply is missing.
Check if the hob is correctly
connected to the electrical
supply. Remove the fuse,
wait one minute, and insert
the fuse again.
If you cannot find a solution...
If you cannot find a solution to the problem
yourself, contact your dealer or an
Authorised Service Centre. Give the data
from the rating plate. Give also three digit
letter code for the glass ceramic (it is in
the corner of the glass surface) and an
error message that comes on. Make sure,
you operated the hob correctly. If not the
servicing by a service technician or dealer
will not be free of charge, also during the
warranty period. The instructions about
the Service Centre and conditions of
guarantee are in the guarantee booklet.
INSTALLATION
WARNING! Refer to Safety
chapters.
Before the installation
Before you install the hob, write down the
information bellow from the rating plate.
The rating plate is on the bottom of the
hob.
Serial number ...........................
Built-in hobs
Only use the built-in hobs after you
assemble the hob into correct built-in units
and work surfaces that align to the
standards.
Connection cable
• For a single phase or two phase
connection, use the cable type:
H05V2V2-F which withstands a
temperature of 90°C or higher. Speak
to your local Service Centre.
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